ABOUT
Why these two events?
Smart Work Fair & Smart Contact Center Fair
will redefine the next generation of work & contact center solutions to all business workers.
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Working from home?
Our exhibitors will help you find the latest
digital workplace & connected work solutions.
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WHEN
August 24-26, 2022
August is considered the most active time of the year
among the IT, work solutions, and contact center industries.
WHERE
Suwon Convention Center
Where are your customers located?
Suwon Convention Center is a pivotal location for the IT industry in Gyeonggi province, offering essential commute for our visitors.
SHOW OVERVIEW
Title
Date
Venue
Scale
Organizers
Smart Work Fair
Smart Contact Center Fair
August 24-26, 2022
Suwon Convention Center
100 exhibitors, 6,000 visitors
J. EXPO, TechDaily, KCCA
TECH
SEMINARS
Aug 24
Aug 25
Aug 26
Smart Work Korea Summit
AI Contact Center Conference
Exhibitor Tech Seminar
*More details will follow shortly.
EXHIBITS
Smart Work Solutions
Smart work devices & systems, ERP, groupware, corporate cloud systems, remote work solutions, mobile work systems, conference call systems, untact solutions
Smart Office Solutions
Smart office devices & furniture, OA devices and office supplies, smart office interior & design, office security systems, office rental systems, office cleaning devices & services
Business Platforms
RPA, big data management, records management systems, work portal solutions
Others
AI solutions, marketing solutions, outsourcing services, employee welfare systems
Contact Center Systems & Solutions
· Contact center platforms
· Multi (omni) channel systems
· CRM package solutions
· CTI middleware
· KMS & information systems
· ASP/SaaS service & solutions
· Customer service platforms
· ERP programs & systems
· Tele/outsourcing services
· Voice recognition/recording/conversion
· IP/multimedia telephony
· IP hybrid PBX
· Headsets
· WFO/WFM systems
· IVR/ARS systems & solutions
· RPA/SFA systems
· Other contact center SW, devices & services
VISITOR PROFILE
By Industry
· Finance
· Telecommunications
· Credit card
· Infomercial
· Telemarketing
· Retail
· Manufacturing
· Service
· Transportation
· Power/energy
· Insurance
· State-owned companies
· Government/local bodies
· Other companies & contact centers
By Job Division
· Business administrators
· Business managers
· Business planner/development
· Marketers
· Salesmen
· IT/network
· Call/contact centers
· Customer service teams